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Customer Focused
Customer service is our North Star and the core of why we do what we do. That's why we've developed a customer centric model to address each travelers request.
Secure payment
We have a top rated cloud based payment system which allows each traveler to manage their own payment accounts.
Communication
Our team has developed various systems and channels that allow clear and consistent communication possible between the JetBlack Team and all travelers.
Cancellation Policy
Can’t attend a trip?
Cancellations have been made easy and automated (subject to refund policy)